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Defining the remote work policy and its impact on workspace design
Working models

Defining the remote work policy and its impact on workspace design

Remote work policy and workspace design: aligning hybrid agreements, workstation ratios and sq m. The Kytom 4-step method for HR and real estate teams.

11 cities covered
1 200+ spaces transformed
66 passionate people

"2, 3 or 4 days on site"

What our clients tell us.

You will recognise your situation if…

  • Assigned workstations sit empty 2 days out of 5.
  • Meeting rooms are at capacity on Tuesdays and Thursdays.
  • The signed remote work agreement does not talk to the lease.
  • Managers are requesting touch-down desks that were not planned for.

Issues and impacts

Hidden cost

An unoccupied fixed workstation costs between 8,000 and 12,000 euros excl. VAT per year (rent, charges, energy, amortised furniture) according to CBRE. On a floor of 100 workstations with 40% average vacancy on Fridays, the cumulative inefficiency exceeds 320,000 euros per year, equivalent to 2 to 3 years of rent that could be saved.

Human risk

A vague policy generates 28% more managerial tension. Employees on site endure the noise of spaces under-sized in terms of booths, while remote workers lose weak ties. Employer branding declines and turnover rises by 4 to 7 points among young executive profiles.

Regulatory risk

The remote work agreement legally binds the employer, and an unwritten policy exposes you to reclassification. The regulations applicable to office-based real estate require a 40% reduction in energy consumption by 2030 compared with the reference year, i.e. a base of 100 brought down to 60; a floor that is under-occupied but fully heated weighs down the figures reported under the tertiary eco-energy scheme.

How Kytom approaches it

Kytom works at the intersection of HR framing and the workspace design programme, with 11 offices and 1,200+ clients supported since 2006. We start with a real measurement of the occupancy rate over 4 weeks, using sensors or badge data, cross-referenced with the remote work agreement in force. The workstation/headcount ratio is recalibrated (0.6 to 0.8 depending on the pivot days), and the mix of assigned desks, flex office and project zones is decided sector by sector. Collaborative spaces are sized for the Tuesday peak, not for the average. The acoustic requirements applicable to offices and the sizing rules specific to flex office are built into the specifications. Deliverable: a costed programme, with scenarios based on 3 on-site attendance hypotheses.

Our method

  1. 1. Diagnose

    Occupancy measurement over 20 working days, interviews with HR, the real estate department and 3 pilot managers, and a review of the signed remote work agreement. Deliverable: a 15-page report with occupancy rates by day, by floor, by space type, and the gap against the HR target.

  2. 2. Frame

    Joint workshop between HR and the real estate department to decide on the workstation/headcount ratio, the share of flex office, the allocation of acoustic booths and hybrid rooms equipped with video conferencing. Deliverable: a framing note validated by the management committee, setting the scope, the target budget and the relocation schedule.

  3. 3. Design

    Layout plans with scenarios based on 3 hypotheses (2, 3 or 4 days on site), acoustic simulation, and signature furniture choices such as Vitra or Herman Miller for showcase areas. Deliverable: detailed design technical file, itemised costing by trade, and a 12-week execution schedule.

  4. 4. Deliver

    Project management across all trades, coordination of the moving company, IT integration and signage. Post-delivery measurement of the occupancy rate at 3 and 6 months, with furniture adjustments if needed. Deliverable: an operational floor, the as-built documentation file, and an R4214 regulatory compliance report.

Cost and ROI

Cost range per sq m
900 to 1,600 euros excl. VAT/sq m
Varies depending on the share of flex, video conferencing equipment and the level of finish requested by management.
Lead time
12 weeks on average
On 850 sq m, from framing to delivery, excluding the prior occupancy measurement phase.
Typical ROI
Payback of 2 to 3 years
Through a 20 to 30% reduction in leased floor area and the associated drop in energy charges.

An anonymised field testimonial

"We reduced our floor area by 30%, but the teams on site are better set up than before. HR and the real estate department finally spoke the same data-driven language."

-28% of leased sq m
Floor area reduction
78% on Tuesdays
Target occupancy rate reached
240,000 euros excl. VAT/year
Annual saving

Frequently asked questions

Which workstation-per-employee ratio should you use in a hybrid model?

For 3 mandatory days on site, use 0.75 workstations per FTE. For free remote work at 2 days, aim for 0.85. Below 0.6, flex office becomes mandatory with booking, otherwise the Tuesday peak hits 110% capacity and generates conflicts.

Should you require a common on-site day?

Yes, in 72% of recent agreements. The pivot day (often Tuesday or Thursday) must be sized as the design reference. Without a common day, plan for 15% more meeting rooms to absorb random peaks.

Can the remote work agreement be revised after the workspace design?

Yes, but the design investment (generally 900 to 1,600 euros excl. VAT/sq m) assumes stability of 5 to 7 years. Any move from 3 to 2 days on site reloads the floor by 33%, which can invalidate the delivered programme.

How do you measure the real occupancy rate?

Three methods: IoT sensors under the desks (8 to 15 euros per workstation per year), access badges cross-referenced with the floor plan, and manual observation over 4 weeks. Cerema recommends a measurement over a minimum of 20 working days to make the average reliable.

Is flex office mandatory in a hybrid model?

No, but below 0.7 workstations per FTE it becomes economically unavoidable. The regulations (article R4214) require identical equipment and ergonomics, so a well-executed flex setup costs as much as an assigned workstation: the saving comes from the leased sq m.

What are the consequences for the energy consumption reduction obligations applicable to office-based real estate?

A floor reduced by 25% mechanically consumes less energy, provided the heating contract and zone-based lighting are reviewed. Well managed, the project contributes 8 to 12 points towards the -40% by 2030 trajectory tracked under the Tertiary Eco-Energy scheme.